In spite of a recent CBC documentary highlighting the plight
of many graduates, unemployed or underemployed with mountains of debt, I still
receive requests for resume assistance from undergrads with zero work
experience. Usually, the reason given
for the lack of work experience on their resume is that they wanted to focus on
their studies, or that they received advice from an elder that working in the
usual coffee houses or restaurants is beneath them and wouldn’t look good on a
resume.
Nothing could be further from the truth. To be clear, having
no work entries on your resume at the time of graduation will put you at a
severe disadvantage when competing with thousands of other applicants for your
entry level role. An employer respects
the drive and determination shown by graduates who can demonstrate an ability
to balance their academic studies with regular part-time employment. It looks good on your resume.
A recent client who worked at a well-known coffee house
gained experience of working in a customer-facing role in a highly-dynamic
working environment. He had responsibility
for delivering outstanding customer service, supervising junior staff members, enforcing
corporate policies and procedures, adhering to safe workplace practices,
opening and closing the store, processing orders, handling cash, and producing
daily operational reports for management. He even won an award for outstanding customer
service. Not working during your studies
is not an option. If I were reviewing
resumes with a view to recruiting graduates, I’d exclusively seek out
candidates with work experience on their resume.
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